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  "name": "How do I stop an AI payment reminder from making up an amount or sending the wrong due date?",
  "description": "Require the assistant to use verified invoice fields only and to flag missing or conflicting data instead of guessing. Test blank, duplicate, outdated, and disp",
  "url": "https://runmyaibusiness.com/faq/how-do-i-stop-an-ai-payment-reminder-from-making-up-an-amount-or-sending-the-wro",
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      "name": "How do I stop an AI payment reminder from making up an amount or sending the wrong due date?",
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        "text": "**Direct answer:** AI should not invent invoice amounts, due dates, late fees, payment links, or account details. The prompt should require it to quote only verified source data and flag missing or conflicting information.\n\n**Context:** Billing errors can damage trust even when the wording sounds professional. Run My AI Biz’s business description specifically emphasizes source verification and restrictions against invented statistics, proof, or claims.\n\n**Key factors:**\n- Define authoritative source fields for every statement.\n- Instruct the assistant to say “needs review” when data conflicts.\n- Prevent it from calculating fees unless an approved system supplies the result.\n\n**Practical guidance:** Test the assistant with blank, duplicated, outdated, and contradictory records. Compare each draft against the source invoice before allowing broader use.\n\n**Soft positioning:** The customizable prompt approach is useful for encoding these accuracy boundaries.",
        "description": "Require the assistant to use verified invoice fields only and to flag missing or conflicting data instead of guessing. Test blank, duplicate, outdated, and disputed records, and compare every draft with the source invoice."
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